Privacy Policy

Privacy Policy – Paul & Lisa Melbourne

Introduction

This Privacy Policy applies to the services provided by Paul & Lisa Melbourne, located in Australia and reachable at info@paullisa.com.

At Paul & Lisa Melbourne, we value your privacy and are committed to protecting your personal information. We ensure that all personal data shared with us is handled responsibly, securely, and in compliance with applicable Australian data protection laws.

Information We Collect

We collect personal information that you provide to us when placing an order, creating an account, or interacting with our website. This may include:

  • Full name

  • Billing and shipping address

  • Email address

  • Telephone number

  • Payment information

  • IP address and device information

  • Website activity and preferences

How We Use Your Information

We use your personal data for the following purposes:

  • To process, fulfil, and deliver your orders

  • To provide customer service and respond to your enquiries

  • To send updates about your order, new arrivals, or special offers (only if you have opted in)

  • To improve our website, products, and overall customer experience

  • To detect and prevent fraud or misuse of our platform

We only process your data when necessary to deliver our services or when legally required to do so.

Sharing Your Data with Third Parties

Your data may be shared with trusted third-party partners only when necessary to deliver our services, such as:

  • Payment processors (to securely process your payments)

  • Shipping and fulfilment partners (to deliver your orders)

  • IT and analytics service providers (to operate and optimise our website)

We do not sell, rent, or trade your personal information to any company for marketing purposes.
All third parties only receive the minimum required information and are contractually obligated to protect your data.

Data Retention

We store your personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy or as required by applicable law. When your data is no longer needed, it will be securely deleted or anonymised.

Cookies

Our website uses cookies to enhance user experience, analyse visitor behaviour, and support marketing activities.

You may adjust your cookie preferences at any time through your browser settings.
For more information, please refer to our Cookie Policy.

Your Rights

As a customer of Paul & Lisa Melbourne, you have the following rights regarding your personal data:

  • The right to access your personal information

  • The right to request correction or deletion of your data

  • The right to object to processing or request restriction of processing

  • The right to request data portability

If you wish to exercise any of these rights, please contact us at info@paullisa.com.
We aim to respond to all requests within 30 days.

Contact Information

For questions, feedback, or concerns regarding this Privacy Policy, please contact us at:

Company Name: Paul & Lisa Melbourne
Email: info@paullisa.com
Country: Australia

Als je wilt, kan ik ook direct jouw Refund Policy, Shipping Policy, Terms of Service volledig herschrijven in dezelfde stijl voor jouw Australische webshop.