Payment Policy

Payment Policy – Paul & Lisa Melbourne

At Paul & Lisa Melbourne, we strive to make your shopping experience simple, secure, and reliable.
Please read our payment policy carefully before placing your order.

Accepted Payment Methods

We currently accept payments by credit card only, including:

  • Visa

  • Mastercard

Please ensure that your card details are entered correctly during checkout.
Available payment options may vary depending on your country, region, or bank.

Payment Security

Your security is our priority.
All payments are processed through a secure SSL-encrypted connection, ensuring that your personal and financial information is fully protected.

  • Paul & Lisa Melbourne does not store any credit card or payment details on our servers.

  • All transactions are handled safely through trusted third-party payment processors.

This ensures your payment is processed quickly, securely, and in accordance with industry standards.

Order Processing

Your order will be processed only after the payment has been successfully completed.
If a transaction fails, is declined, or is flagged for verification, the order will not be confirmed or dispatched.

If you encounter payment issues, we recommend contacting your bank or trying a different payment method.

Refunds

If you are eligible for a refund — for example, after an approved return — the amount will be refunded to your original payment method within 14 days of receiving and inspecting the returned item.

Please note:

  • Shipping costs are non-refundable

  • Processing time may vary depending on your bank

Contact

For any questions regarding payments or billing, please contact us at:
📧 info@paullisa.com